DreamBet Terms & Conditions — A Complete Guide for Malaysia Members

1 Introduction & Acceptance of Terms

Welcome to DreamBet. This Terms & Conditions document ("Terms") constitutes a legally binding agreement between you ("Member") and DreamBet ("Platform", "we", "us"), governing your access to and use of the dreambet.ws website and all services offered therein.

By registering an account, making a deposit, playing games, or using any part of the DreamBet platform, you confirm that you have read, understood, and agree to be bound by all Terms set out in this document, including the Privacy Policy and Responsible Gaming Policy, which form part of this overall agreement.

If you do not agree with any part of these Terms, please refrain from using the DreamBet platform. Continued use of the platform following any changes to the Terms will be deemed as full acceptance of the updated terms.

2 DreamBet Member Eligibility

To register and use the DreamBet platform, you must meet all of the following eligibility requirements:

• Must be at least 18 years old on the date of registration.
• Be legally competent to enter into a binding agreement.
• Not appearing on any list of individuals prohibited from using gambling services by any regulatory authority.
• Registering for personal use only and not on behalf of any third party or business entity.
• Must not have had a DreamBet account previously suspended or terminated.

DreamBet reserves the right to request age verification at any time. If a member fails to prove they meet the minimum age requirement, the account will be suspended immediately pending verification. Any winnings accumulated during this period may be forfeited if the member is found to be ineligible.

3 Registration & Account Management

Creating a DreamBet account is free and straightforward. Members are required to provide accurate, complete, and up-to-date information during registration, including their full name, phone number, and active email address.

Each individual is only permitted to hold one (1) DreamBet account only. Registering multiple accounts, whether using the same or different information, is strictly prohibited. Violation of this rule will result in the closure of all associated accounts and forfeiture of all balances and winnings.

• Members are solely responsible for maintaining the confidentiality of their password.
• Never share your login credentials with anyone, including family members.
• Any activity that occurs on your account is considered your own.
• If you suspect your account has been accessed without authorisation, contact DreamBet support immediately.
• DreamBet will not be held liable for any losses arising from a member's own negligence.

DreamBet reserves the right to request identity verification documents (KYC) at any time to uphold platform integrity and comply with anti-money laundering (AML) requirements. Documents that may be required include a copy of your Malaysian identity card (MyKad), bank statement, or proof of address.

4 Deposits & Payment Methods

DreamBet accepts deposits via approved Malaysian local payment methods only. All transactions are processed in Malaysian Ringgit (MYR). Accepted deposit methods include:

• Touch 'n Go eWallet
• GrabPay
• Boost
• Shope Pay
• DuitNow
• FPX (Maybank2u, CIMB Clicks, RHB Now, Hong Leong Connect, Bank Islam)

The minimum deposit at DreamBet is RM20 and the maximum daily deposit is RM50,000. All deposits are processed automatically in under 1 minute. DreamBet does not charge any fees for deposits; however, your payment provider may impose their own charges.

DreamBet reserves the right to place a hold on suspicious deposit processing for security review purposes. In such cases, our team will contact the member within 24 hours to request additional verification.

5 Withdrawal of Winnings

DreamBet is committed to processing member winnings withdrawals promptly and transparently. The minimum withdrawal is RM50 and the maximum daily withdrawal is RM100,000. All withdrawals are processed within 1 to 3 hours on business days.

Withdrawal conditions that must be met:

• Withdrawals may only be made to an account or eWallet registered in the member's own name.
• Members must have fulfilled all active bonus rollover requirements before submitting a withdrawal request.
• Full account verification (KYC) may be required before your first withdrawal or any withdrawal exceeding RM10,000.
• DreamBet reserves the right to request additional documents to verify a member's identity before approving large withdrawals.
• Approved withdrawals cannot be cancelled once processing has begun.

If there is a delay in processing a withdrawal, members may contact the DreamBet support team via live chat or email at support@dreambet.ws for a status update.

6 DreamBet Bonuses & Promotions

DreamBet offers a variety of attractive bonuses and promotions for both new and existing members. All bonuses are subject to specific terms and conditions stated on the relevant promotions page. The general bonus terms for DreamBet are as follows:

• Standard rollover requirement: 15x the bonus amount received.
• Bonus usage period: 30 days from the date the bonus is credited to the account.
• Betting limit while bonus is active: Maximum RM500 per single bet.
• The welcome bonus may only be claimed once per new member.
• Bonuses cannot be transferred to another member or redeemed directly for cash.
• DreamBet reserves the right to cancel any bonus if a member is found to be abusing the promotions system.

DreamBet reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. DreamBet's decision on any bonus-related dispute is final.

7 Game Rules

All games on the DreamBet platform — including slots, live casino, poker, football, Sports Betting, lottery, and fish shooting — are subject to their respective game rules, which can be found in the relevant game section. General rules that apply to all games are:

• All game results are final once a round is completed.
• Any technical disruptions during gameplay will be resolved based on DreamBet's server records, which shall be considered final.
• DreamBet uses an independently certified Random Number Generator (RNG) to ensure the fairness of all slots and table games.
• For Sports Betting and football, the odds displayed at the time the bet is placed are the odds that apply.
• DreamBet reserves the right to void a bet where a technical error has affected the fairness of the game.
• Any attempt to manipulate game outcomes using software or external methods will result in immediate account closure.

8 Prohibited Activities on DreamBet

The following activities are strictly prohibited on the DreamBet platform and may result in account closure, forfeiture of winnings, and legal action:

• Owning or managing more than one DreamBet account.
• Using automated software, bots, or scripts to play or place bets.
• Colluding with other members to manipulate game outcomes.
• Using the DreamBet platform for money laundering or financing any illegal activity.
• Abusing bonuses or promotions in a manner not intended by DreamBet.
• Providing false information during registration or the KYC process.
• Disclosing your account information to third parties for unlawful purposes.
• Using a VPN or other means to conceal your actual location.

DreamBet employs an advanced monitoring system to detect suspicious activity. Any member suspected of engaging in prohibited activities will be investigated, and their account may be temporarily suspended during the investigation.

9 Account Closure & Suspension

DreamBet reserves the right to suspend or close a member's account in the following circumstances:

• Violation of any part of these Terms & Conditions.
• Evidence that a member has engaged in fraud, money laundering, or other unlawful activities.
• Failure to complete the KYC verification process within the stipulated timeframe.
• Member-initiated self-exclusion request for responsible gambling purposes.
• Accounts that have been inactive for more than 12 consecutive months.

Members may also close their own account at any time by contacting the DreamBet support team. Prior to closure, all valid and eligible balances will be returned to the member upon completion of the verification process. Accounts closed due to a breach of terms are not eligible for any balance refund.

10 DreamBet Liability Limits

To the extent permitted by applicable law, DreamBet shall not be held liable for:

• Any financial losses incurred by a member as a result of betting or game outcomes.
• Service disruptions caused by factors beyond DreamBet's control, including internet outages, natural disasters, or third-party failures.
• Losses resulting from unauthorised access to a member's account due to the member's own negligence.
• Any indirect, consequential, or punitive damages arising from the use of the platform.

DreamBet's maximum total liability to any member under any circumstances is limited to the net deposit amount made by that member in the 12 months preceding the relevant claim.

11 Responsible Gaming

DreamBet takes responsible gaming seriously. We provide a range of tools to help members manage their gaming habits in a healthy way:

• Deposit Limit: Set daily, weekly, or monthly deposit limits through your account settings.
• Loss Limit: Set a maximum loss amount over a defined period.
• Play Time Limit: Set a time limit for your gaming sessions.
• Time-Out: Take a break from the platform for 24 hours, 7 days, 30 days, or 90 days.
• Self-Exclusion: Permanently closing an account due to a gambling problem.

If you or someone you know is experiencing a gambling problem, please contact us or visit the Responsible Gaming for more information and support resources.

12 Changes to Terms & Conditions

DreamBet reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Members will be notified of any material changes via:

• An email notification to the address registered on your account.
• In-platform notifications upon login.
• Updates to this Terms & Conditions page with a new revision date.

Continued use of the DreamBet platform after any changes take effect will be deemed as full acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account before they come into effect.

13 Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions or your use of the DreamBet platform, please reach out to our support team via:

• Email: support@dreambet.ws
• Live Chat: Available 24/7 via the chat icon at the bottom-right corner of the platform
• Response time: Under 5 minutes for live chat, within 24 hours for email

DreamBet's support team operates in Bahasa Melayu and is available to assist you at any time. We are committed to resolving every query and complaint fairly, transparently, and as promptly as possible.